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Subrat SaurabhAuthor of Kuch Woh PalGovind Johri, 66, is a Fellow of Insurance Institute of India (Mumbai) and an active insurer for 40+ years, with a Diploma in Consumer Protection Laws, having research papers and publications in national and international journals. His later stint as Associate Professor, National Insurance Academy Pune, and Director of an Institute of Management, led him to emerge as a prolific author with the success of his debut book Motor Third Party Claims Management (ICAI- 2008). He honed his writing skill by bringing new editions of Study Course Books for Associate-level Examination of Insurance InstituRead More...
Govind Johri, 66, is a Fellow of Insurance Institute of India (Mumbai) and an active insurer for 40+ years, with a Diploma in Consumer Protection Laws, having research papers and publications in national and international journals.
His later stint as Associate Professor, National Insurance Academy Pune, and Director of an Institute of Management, led him to emerge as a prolific author with the success of his debut book Motor Third Party Claims Management (ICAI- 2008).
He honed his writing skill by bringing new editions of Study Course Books for Associate-level Examination of Insurance Institute of India on Fire and Consequential Loss Insurance (2015), Fire Coverage (2016) and Motor Insurance (2017).
His most recent book is being introduced as a subject on “General Insurance Claims” in 2020-21 and has planned to bring a book for Surveyors, Investigators and Loss Adjusters on Investigation in Insurance Claims.
Read Less...Achievements
Investigation of Insurance Claims imparts knowledge of good practices to investigators, surveyors and loss assessors, in-house surveyors, vigilance officers and advocates; who are engaged in an investigation for whatsoever reason. It provides case studies based on actual fraudulent claims for a practical understanding of the subject.
The book covers:
Services provided by an insurance investigator, types of claims investigated, the investig
Investigation of Insurance Claims imparts knowledge of good practices to investigators, surveyors and loss assessors, in-house surveyors, vigilance officers and advocates; who are engaged in an investigation for whatsoever reason. It provides case studies based on actual fraudulent claims for a practical understanding of the subject.
The book covers:
Services provided by an insurance investigator, types of claims investigated, the investigative approach, incident analysis methods, good practices for insurance investigation, applicable provisions of law, kinds of fraud and case studies.
The duty and responsibility of surveyors, loss assessors and advocates to point out suspicious circumstances which need expert investigation.
Business of Insurance Brokers is useful in ‘campus to corporate journey’ for beginners, and at the same time, relevant for senior leaders in the broking domain to acclimatise themselves in the upcoming digital intervention.
The book covers:
1. Work-flow protocol besides servicing of claims and handling complaints, including presentation skills essential for building one’s career in Insurance Broking.
2. Knowledge of interp
Business of Insurance Brokers is useful in ‘campus to corporate journey’ for beginners, and at the same time, relevant for senior leaders in the broking domain to acclimatise themselves in the upcoming digital intervention.
The book covers:
1. Work-flow protocol besides servicing of claims and handling complaints, including presentation skills essential for building one’s career in Insurance Broking.
2. Knowledge of interpersonal communication skills comprising handling negotiations, meeting techniques, team roles and group work.
3. Soft skills like business communications, problem-solving and decision-making skills, business-writing techniques and business etiquette necessarily required by any broker.
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