Honestly, What Do I Do? Skillful Ways to Handle Sticky Situations at Work- and Stand Out for the Right Reasons
Practical Skills. Human Insight. Real Progress.
This isn’t your typical workplace guide. Written in a warm, clear, and thought-provoking tone, this book is your go-to companion for navigating the real, often messy challenges professionals face daily - giving feedback to your boss, feeling sidelined after leave, working with passive-aggressive colleagues, or trying to get noticed without shouting.
With a coach-like perspective and the practicality of a mentor, Carolann Philips offers bite- sized wisdom, skill-building techniques, and reflective tools designed to help you grow your presence, power, and professionalism—without losing your authenticity.
Whether you’re starting your career, managing others, or creating learning experiences for teams, this book gives you honest answers to questions people ask - but rarely get answered right!
Because success at work isn’t just about performance. It’s about how you show up - especially when things get tricky!
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Carolann Philips
Carolann Philips is not your typical corporate trainer, coach, or content creator - and that’s exactly why people remember her! A Master Certified Coach (MCC), behavioral skills specialist, and seasoned learning designer, Carolann blends straight-talking clarity with deep emotional insight. For over 25 years, she has guided professionals to navigate the complex, unspoken dynamics of the workplace with skill, self awareness, and authentic presence.
Known for her conversational tone, practical frameworks, and ability to make even the most awkward career dilemmas feel normal - and solvable - Carolann wears the dual hat of coach and facilitator with grace. She is the founder of Hallmark Training Institute, a boutique talent development firm in Oman, and the creative mind behind some of the region’s most memorable behavioral learning interventions.
This book is a reflection of everything she believes in: that soft skills are power skills, that professional growth should be human-centered, and that most sticky situations at work are less about fixing others and more about refining how we show up!
