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The 10-Day Hotel Management offers invaluable insights and handholds every aspiring professional in the hospitality sector through a step-by-step guide to Hotel Management Fundamentals
WHAT YOU WILL LEARN IN THIS BOOK:
Fundamentals of Hotel Management
Professional Hotel Terminology
THIS BOOK SERVES:
Those doing INTERVIEW PREPARATION
Those who want to revise HOTEL BASICS
Beginners who a
Leadership Plus is a leadership guide that helps readjust the sail of one’s Life-Ship. Neeraj Chandhok has beautifully navigated the ship through the complex waters of leadership.
Mr Munish Vasudeva
Vice President – Human Resources
Leadership Plus digs deep into the leadership behavior and leaders mindset. It identifies challenges and dissects the path of leadership in detail ins
" In today's competitive and technology driven world, organizations are starting to go back to the basics - single-minded focus on customers and service experience. The world is shifting from "mass-production" to "mass-customized" to make sure that each customer can be managed as an individual for which the business exists. There are millions of books being written about the customer and experience and service, as the concept takes the centerstage.