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Govind Kumar & Namita Sajeev

Govind Kumar comes with two decades of experience in large Indian and multinational companies. He is currently the CEO of an AI (Artificial Intelligence) Start Up. He has managed employees, partners and customers across the Asia Pacific. He has deep interests in both the left brain and right brain aspects of life. Namita is a final year undergraduate student at IIT (Indian Institute of Technology) Kharagpur. Beyond her technological background, she has diversified into Creative Communication and Organizational Psychology. Being an inquisitive person, Namita is committed to decoding the scienceRead More...


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From Fury to Faith
Books by Govind Kumar & Namita Sajeev

For both sprouting and mature firms, demanding customers show tough love. How to transform those discontented grim faces into loyal and faithful brand ambassadors is what the coming pages have in store for you!

The backbone of any corporate kingdom is its vast customer network – correction: its happy customer network. So, what about the unhappy ones? Actually, they can become the steel nerves of your company! 

But how does that happen?

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