Shashikant Dabral

Shashikant Dabral, by birth a Garhwali but a pure Hyderabadi at heart, is a Postgraduate in Industrial Relations and Personnel Management. He has 25 years of work experience in various streams including Sales, Customer Service, Training, Credit and Fraud Control and Managing diverse background teams in a BPO environment. He has 21 years of rich experience in building and managing teams. During his career, he has managed teams of different nationalities, from different dialects and size ranging from a team of 80 to 1200 team members, spread over multiple locations in India. He has managed multiRead More...


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Books by Shashikant Dabral

This book is written in a simple manner by highlighting an issue as the title of the chapter, presenting the topic from an Organization’s point of view, and subsequently providing inputs and tips for Middle Management personnel to follow on a day-to-day basis. This book will not provide any quick fix/magical formula to its readers but will probably equip them with one additional way of dealing with issues related to people in their team. The book is writ

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