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INTRODUCTION TO FACILITY MANAGEMENT FUNCTION

Author Name: John Lok, Dr. Ka Leung Lok (Lawrence) | Format: Paperback | Genre : Business, Investing & Management | Other Details

My book could present several unique opinions compared to other authors:

Behavioral Biases in FM Decision-Making: Unlike standard FM texts that might discuss decision-making models based on rational economic principles, my book would likely dedicate significant chapters to how cognitive biases such as present bias, anchoring bias, availability heuristic, and loss aversion directly impact FM decisions.


Nudging and Choice Architecture in Building Occupancy and Energy Use: While some FM literature touches on occupant behavior, my unique contribution would be to apply the principles of "nudge theory" and "choice architecture" to influence occupant behavior towards more efficient and sustainable practices. 


Psychology of Space and Productivity: Traditional FM often focuses on space utilization from a purely square-footage perspective. My opinion would likely delve into the psychological impact of space design on occupant well-being, productivity, and collaboration, drawing from environmental psychology and behavioral science.


Behavioral Economics of Maintenance and Lifecycle Costing: While lifecycle costing is a standard FM concept, my unique opinion would be to analyze how behavioral biases distort these calculations and decisions. My opinion might present evidence on how publicizing energy consumption data or highlighting peer behavior can encourage more environmentally responsible actions within a facility. 



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John Lok, Dr. Ka Leung Lok (Lawrence)

 JOHN LOK, behavioral economist

  I had graduated business Administration Science Degree in Common Wealth Open University. Then, I concentrate on researching whether how economic changing environment can influence our behaviors, e.g. consumer behavior in behavioral economic view.    I had researched different behavioral economic topics included how artificial intelligence influences economic environment changes, how artificial intelligence influences consumer behaviors, how disease influences traveler leisure psychology, how economic changing environment influences public transport passenger choice, how e-commerce market influences consumer behavior etc. different books are published. I hoped my readers can make accurate analysis to learn how and why  the economic changing environment influences consumer behavior in behavioral economic view.

Dr. Ka Leung Lok (Lawrence), FM profession

Academically, Lawrence was awarded his PhD from School of Built Environment of University of Salford. He got his B. Sc. (Honour) Degree in Building from The City University of Hong Kong and MBA in Construction and Real Estate from The University of Reading. Professionally, Lawrence is developing as a consultant, lecturer and manager in the field of construction and real estate. His research interests are in the areas of Facilities Management Outsourcing relationships and relevant ISO series.

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