What if the future of healthcare is not defined by technology, but by the timeless human need to feel heard and seen.
In a world where hospitals are becoming faster, larger, and increasingly technology-driven, patients are feeling more invisible than ever. My Name Is Not a UHID Number challenges this reality with a bold message: healthcare must become human again.
Drawing from global frameworks, pioneering clinical experience, and deep insights into digital transformation, Dr. Gigy Kuruttukulam reveals what truly shapes a patient’s memory of care, empathy, communication, dignity, and design. With stories, strategies, and powerful reflections, he uncovers why even the most advanced hospitals fail at the simplest human moments, and how reimagining these moments can transform outcomes, trust, and healing.
This book is a roadmap for clinicians, leaders, and innovators who believe healthcare should not only cure, but also care.