Unit-I: Organizational Behaviour
Definition and concept of Organizational Behaviour
Nature and scope of OB
Elements of OB
Contributing disciplines to OB
Challenges for OB
Evolution of OB
Models of OB
Unit-II: Individual processes
Perception
1.1 Concept
1.2 Process
1.3 Factors affecting perception
1.4 Applications
Personality
2.1 Concept
2.2 Determinants
2.3 Theories
2.4 Applications
Learning
3.1 Concept
3.2 Theories
3.3 Reinforcement
Emotions
4.1 Types
4.2 Sources
4.3 Aspects
4.4 Applications
4.5 Affective Events Theory
4.6 Emotional intelligence
Motivation
5.1 Concept
5.2 Theories
Unit-III: Group processes
Transactional Analysis
Group behaviour
2.1 Concept
2.2 Types of groups
2.3 Group development
2.4 Group dynamics
Teams
3.1 Meaning
3.2 Types
3.3 Team roles
3.4 Difference between groups and teams
3.5 Team effectiveness
Conflict
4.1 Concept
4.2 Sources
4.3 Types
4.4 Conflict management
Organizational power and politics
5.1 Sources of power
5.2 Acquisition of power
5.3 Reasons for organizational politics
5.4 Managing organizational politics
Unit-IV: Organizational Processes
Organizational Climate
1.1 Concept
1.2 Dimensions
1.3 Determinants
Organizational Culture
2.1 Concept
2.2 Types
2.3 Creating culture
2.4 Sustaining culture
2.5 Changing culture
Organizational Change
3.1 Concept
3.2 Resistance to change
3.3 Managing Resistance to change
3.4 Lewin's three-step model
Organizational Effectiveness
4.1 Introduction
4.2 Approaches
4.3 Factors Influencing OE
