Insurance is perhaps the most effective
device for managing ‘risk,’ which is a pervasive phenomenon in our lives. We
can sometimes avoid or reduce it but never entirely eliminate it.
Whether you are a Graduate
student who is studying insurance as a part of your curriculum, or an Executive
managing your Organization’s Insurance and Risk Management Program this book
will provide you with a strong conceptual foundation, comprehensive knowledge
of non-life and life insurance products, and perspectives on how insurance
functions as a part of the economy.
Essentially, you will understand ‘why’ it is
needed, ‘what’ solutions it provides, and ‘how’ different business processes
and professionals work together to deliver the vital compensation to victims of
Organized in 18 chapters that are comprehensive
yet brief, it continuously relates facts to theories, concepts to processes,
events to their context, and the rule-of-thumb to underlying basic principles. Thus,
insurance will be demystified, and you will be empowered to decode ‘insurance
Hargovind Dayal served from 1981 to 2015,
first with United India Insurance Co. Ltd, and then with Reliance General
Insurance Co. Ltd. Working in functions ranging from Sales, Claims Management,
Underwriting, Customer Service and Learning and Development, provided him with
a continuous learning experience which helped him write this book.
During this period of more than thirty-three
years he lived and worked in Allahabad, Agra, Lucknow and Mumbai, and carries
in his persona the imprint of each of these unique cities. A self-confessed
insurance ‘evangelist’, Hargovind immerses himself in Social Work, Indian History
and the Spanish Guitar when not at work on projects connected with insurance.