This Airport Ground Operations Manual (AGOM) is a comprehensive book that was written with a general aim of acquainting aviation professionals and experts with profound understanding of airport ground handling processes and procedures. This manual also serves as a practical guide to multiple airlines, airports and ground service providers. Given that airports operate as bridges that connect people and facilitate transportation of goods to different nations wor
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Dieudonne Ndayizera
Dieudonne Ndayizera is an Expert Trainer and Consultant at Rwanda Polytechnic Institute. He is savvy and experienced in aviation matters as he is an author of other aviation books. Dieudonne has served at Ethiopian Airlines in operations Department at Kigali International Airport for four years. He also is an enthusiastic aviation professional as he pursued his first post-graduate course
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