"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
In this comprehensive guide, discover the keys to building strong customer relationships and driving business success. From understanding customer needs to delivering exceptional experiences, this book offers practical strategies and insights to cultivate meaningful connections and foster customer loyalty. Unlock the power of customer-centricity and elevate your business to new heights.
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Vipresh Dwivedi
Vipresh Dwivedi, a seasoned professional in the customer service industry with over a decade and a half of experience, has successfully navigated the complexities of the field. With a proven track record in managing critical scenarios and leading large-scale projects for both Indian and multinational companies, Vipresh has developed a deep understanding of customer needs and the dynamics of the business environment. His expertise in handling teams and collaborating with public and private sector institutions has made him a trusted advisor in the industry.
