"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
This Airport Ground Operations Manual (AGOM) is a comprehensive book that was written with a general aim of acquainting aviation professionals and experts with profound understanding of airport ground handling processes and procedures. This manual also serves as a practical guide to multiple airlines, airports and ground service providers. Given that airports operate as bridges that connect people and facilitate transportation of goods to different nations worldwide, they require meticulous, smooth and safe flow of operations of which this manual specially delineates conspicuously.
The content in this book was researched and reviewed carefully and it is presented in way that enables the readers to grasp it without any hurdle thereby achieving a maximum retention. Moreover, the peculiarity of this handbook is that whether you are a beginner or seasoned professional in airport matters, the content is fashionably organized in various chapters to help readers understand all that is needed to handle smoothly, safely and efficiently airport ground operations. Therefore, if you have ever wondered how to get access to such a data, this book is perfect for you.
Dieudonne Ndayizera
Dieudonne Ndayizera is an Expert Trainer and Consultant at Rwanda Polytechnic Institute. He is savvy and experienced in aviation matters as he is an author of other aviation books. Dieudonne has served at Ethiopian Airlines in operations Department at Kigali International Airport for four years. He also is an enthusiastic aviation professional as he pursued his first post-graduate course in Msc. Airline, Tourism and Hospitality Management in 2013 from Punjab, India. He also embarked on MBA in Airline and Airport Management from Tamil Nadu, India. He also secured IATA diploma in Foundation of Travel and Tourism in 2016 from Montreal, Canada.
