"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
My view strongly advocates for the establishment of a dedicated facility management department within organizations. My view poses critical questions about the functions and benefits such a department brings, and conversely, the disadvantages an organization faces without one .
A dedicated FM department ensures that facilities are managed strategically, aligning with organizational goals and contributing to overall operational success. Without it, organizations risk operational inefficiencies, increased costs, reduced asset lifespan, and a negative impact on both employee productivity and customer experience .
In summary, my view analyzes the impact of facility management as a critical function that extends beyond mere maintenance, directly contributing to an organization's operational efficiency, the productivity and satisfaction of its employees, and the overall experience of its consumers or occupants . My work underscores the strategic importance of facility management in optimizing property value and organizational success.
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John Lok, lawrence lok
JOHN LOK, Behavioral Economy researcher
I had graduated business Administration Science Degree in Common Wealth Open University. In summary, while John Lok's publications acknowledge the broad benefits and importance of facility management, they do not offer a direct assessment or detailed analysis of the relationship between facility management and tenant satisfaction. His work primarily frames questions around the economic and operational advantages of FM
Dr. Ka Leung Lok (Lawrence)
Academically, Lawrence was awarded his PhD from School of Built Environment of University of Salford. He got his B. Sc. (Honour) Degree in Building from The City University of Hong Kong and MBA in Construction and Real Estate from The University of Reading. Professionally, Lawrence is developing as a consultant, lecturer and manager in the field of construction and real estate. His research interests are in the areas of Facilities Management Outsourcing relationships and relevant ISO series.
