Mr. B. Vaidyanathan, a Chemical Engineer by
profession, and Chief Mentor, Consumer Protection Council, Rourkela, has been
associated with the Indian consumer movement, for well over 30 years and has
many achievements to his credit, apart from organising a voluntary consumer
organisation in the tribal belt of Odisha.
single handed initiative through the National Consumer Disputes Redressal
Commission (NCDRC), against the short-filling of cooking gas refills, resulted
in the upgradation of 184 LPG bottling plants of the three Public Sector Oil
Companies, M/s IOCL, BPCL and HPCL.
Towards this upgradation, the Ministry of Petroleum & Natural Gas,
Govt. of India, had to spend over Rs. 300 crores. The mute point is that this upgradation has
brought relief to crores of unsuspecting housewives from Kashmir to
Kanyakumari. Though the Supreme Court
failed to deliver justice, in terms of compensation and punitive damages
payable to a voluntary consumer organisation and to the Consumer Welfare Fund,
as prescribed in the Consumer Protection Act, his determined zeal to pursue the
matter till the filing of the Curative Petition and thereafter, should be an
inspiration for all those young people, who have the nerves and the commitment
to pursue social goals.
has shared his varied experiences in this book, which is a must read not only
for the interesting cases narrated therein, but a motivational story, led by an
example of ‘Never Say Die’. This
narrative has been made all the more interesting by sharing informative
experiences relating to important consultative bodies and how the activists
need to work to ensure delivery and what the government needs to do to protect
the consumers better.
Mr. B.Vaidyanathan is a maverick, who always
explores better solutions for enhancing quality of life and reducing
unproductive labor. Since, inherently he
believes in Value for Money, and a keen eye for justice and fair play, consumer
activism came naturally to him. The tenacity with which he pursues his
objectives in a professional manner has enabled him to achieve his goals,
whether it be in professional life or his favourite hobby of consumer
well-being, with astonishing ease. He is
literally a jack of all trades. Whether
it be turning around of the challenging (effluent treatment) Biological
Oxidation Plant, to meet the Pollution Control Board Norms, or attending to
Court proceedings, championing the cause of the consumers, or to lead the
Rourkela Steel Plant Executives’ Association, as its General Secretary, he has
exhibited high standards of objectivity, professional skills, ethical
standards, creativity, with a deep sense of “Nothing is Impossible”, when you
are indeed committed to the task on hand.
It is natural that a multifaceted personality like him with innumerable
tasks on hand, tends to be an introvert, with hardly any time for politicking
or gossips. Quintessential task master,
who appreciates quality and professional work, even among his own family.