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CASE STUDY ON THE QUALITY OF ONLINE FOOD DELIVERY APPS DURING COVID

Author Name: Dr. Mukta Goyal Tanwangini Sahani | Format: Paperback | Genre : Reference & Study Guides | Other Details

Internet-based food delivery is an excellent illustration of how e-commerce is upending a traditional market. The number of new food delivery businesses has caused a huge increase in the total number of transactions and sales in the emerging industry. While internet meal delivery services can increase revenue potential, there is a chance that brick-and-mortar sales will decline as clients who once visited physical businesses now choose to shop online. Nearly every area of people's lives has been negatively impacted by the COVID-19 pandemic, including their capacity to purchase things. Lockdowns imposed by the government have made people stay at home instead of going out to shop as usual, which has resulted in numerous physical establishments closing. Many restaurants have shut down or converted to takeout in order to stay afloat. Home delivery has been found by several customers to help with some of COVID-19's problems. Employees who must work remotely may find it convenient to use online shopping and home delivery services.

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Dr. Mukta Goyal Tanwangini Sahani

Dr. Mukta Goyal is a dedicated professional having an experience of almost a decade in academia. Presently she is working as Principal in Manvi Institute of Edu. &Tech, Delhi, SCERT . Recently she has bagged 11 Patents into her credit. She has been conferred with the Award “The Real Super Woman 2020” by Forever Stat India Award, New Delhi. She holds her credit to author twelve books and also edited around twenty books with different titles. Many of her research papers have been acknowledged and published in the Journal of National and International repute as well as conferences proceedings too. She is also a regular columnist in newspapers and very much acclaimed for her poetries.

Tanwangini Sahani is a disciplined and dedicated management student currently pursuing her MBA in Financial Analysis from University School of Management Studies, GGSIPU, Dwarka.She is also the editorial head of her finance society in college handling the monthly magazine "Stockonomy". She has also been the college topper during her graduation. She is a research person and has a keen interest in writing book chapters and research papers. She has authored and co-authored around twenty three book chapters with different themes and have been published in Journals. 

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