"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
This book concerns how to apply how behavioral economic and psychological methods can be influenced to raise your employee individual productive efficiency as well as improve service performance to achieve to let your clients feel more satisfaction by effective human resource training or/and facility management methods. My research questions include: Can effective human resource training or/and facility management influences your organization’s employee individual productive efficiency raising and/or service performance improving? Can effective workplace working environment facility management influence your organization’s employee individual emotion and working attitude to be changed more positive to raise productive efficiency and/or service performance?Can effective human resource training program improve your organization’s employee individual skill level in order to raise productive efficiency and/or service performance?Has it relationship between effective human resource training and facility management to influence organization’s employee individual productive efficient level and service performance in long term?
Lawrence Lok, John Lok
Dr. Ka Leung Lok (Lawrence)
Academically, Lawrence was awarded his PhD from School of Built Environment of University of Salford. He got his B. Sc. (Honour) Degree in Building from The City University of Hong Kong and MBA in Construction and Real Estate from The University of Reading. Professionally, Lawrence is developing as a consultant, lecturer and manager in the field of construction and real estate. His research interests are in the areas of Facilities Management Outsourcing relationships and relevant ISO series.
