"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
Transformation of Public Sector Banks in India crisply captures the different phases of the journey of the transformation of PSBs in India, beginning with the nationalisation of banks. It maps the developments and challenges of PSBs in expanding the outreach to the unbanked hinterland to fulfil the socio-economic needs of the financially excluded segments. The resilience of PSBs is evident, more particularly in adopting technology, business process reengineering, risk management, asset quality management and other significant post-reform measures.
The challenge to reinvent universally accessible banking services to compete with new generation banks is the reflection of the commitment of PSBs. The changes in the organizational structure, governance, human resource management and leadership developments brought through the seven pronged ‘Indradhanush’ framework and the Enhanced Access and Service Excellence (EASE) set of reforms put together provide an insight on the next level of bank reforms.
K. Srinivasa Rao
Dr. Kembai Srinivasa Rao is presently the director at the National Institute of Banking Studies and Corporate Management (NIBSCOM), Noida. He was a banking industry expert and associate professor of strategic management at NIBM, Pune.
He is a career banker with the Bank of Baroda for over three and a half decades. He had ample exposure to public sector banking and branch operations in India and abroad during his formative years. Economic research, strategic planning, international operations, knowledge management, regulatory issues related to corporate governance and board management were some of his key senior-level functions in the corporate office of the bank.
His academic accomplishments include a Ph.D in commerce from Banaras Hindu University (BHU), an MBA in finance, a diploma in Bank Management (DBM) and LLB. He pursues his academic interests by teaching, writing and publishing in the broad areas of banking and financial services with a particular focus on bank reforms, financial inclusion, financial literacy, risk management and regulatory issues. He is visiting speaker at premier institutes in India and abroad.
