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Design Thinking in Consulting How to Sustain Your Success in the IT Consulting Space

Author Name: Mohan Kancharla | Format: Paperback | Genre : Business, Investing & Management | Other Details

Consulting is an Art, not a Science – Design on the other hand is beyond Art; it’s about pragmatic compromise, not perfection. Design Thinking in literal terms means thinking as a designer would. 

Design Thinking as a method is empirical in the sense that it is both experimental and experiential. However, like all methods, it’s not what it is but what you do with it that counts! 

Design Thinking is an approach to innovation that is powerful, effective and broadly accessible, which can be integrated into all aspects of products, services, business and society. 

 Design Thinking in Consulting is structured in three parts along the lines of Roger Martin’s ‘Knowledge Funnel’ moving from Mystery to Heuristic to Algorithm.

Part I | Consulting  

Overview of Consulting with a specific focus on Consulting Spectrum and Consulting Cycle for the purpose of this book – The Mystery.

Part II | Design Thinking

Introduction to Design Thinking, the various schools of thought, approaches, tools and techniques analyzed and articulated as a matrix of Principles vs Practices for the purpose of this book – The Heuristic.

Part III | Design Thinking in Consulting  

In separate chapters for each of the Consulting Phases, the above Design Thinking Principles and Practices are evaluated to be fit for purpose and further extrapolated to relevant segments of the Consulting Spectrum for the purpose of this book – The Algorithm.

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Mohan Kancharla

Mohan Kancharla has a Bachelor’s degree in Computer Engineering and a Post Graduate Diploma in Management from the Indian Institute of Management, Calcutta, with over three decades of experience in Information Technology and Consulting.

A Certified Management Consultant, his experience spans across verticals and across the consulting spectrum, having successfully directed multiple consulting engagements for Fortune 500 companies worldwide. 

Mohan has published several articles on IT Strategy and Governance in leading journals, is an Invited Faculty on IT Consulting and Co-Innovator of ‘Strategy Validation Framework’ (Patent Pending). He is Certified in ‘Innovation of Products and Services’ MIT’s Approach to Design Thinking, and is also a Certified Corporate Director and Certified Executive Coach. 

Mohan is recognized by CEO Today as one of the ‘Top 100 Global Management Consultants’ and was awarded ‘CEO Today Management Consulting Award 2018’. 

Mohan lives in Chennai, India, with his wife Mary Rajeswari and daughters Kezia Harshita and Nikia Sushmita.