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Subrat SaurabhAuthor of Kuch Woh Pal
The purpose of this study is to investigate the outsourcing relationships between the clients and service providers in a key sector of organizational performance improving working environment. Fully understanding these outsourcing relationships requires taking a holistic view of the fundamental elements of outsourcing, including the
nature, services, strategies and the management of relationships. Such an understanding also involves examining these elements within appropriate theoretical models.In recent decades, integrated resource planning (the main resources being people, property and technology) has become an important part of FM.It is generally believed that the optimal use of high-quality facilities can solvebusiness problems in the built and human environment. To operate such facilities, outsourcing is now prevalent in va Finally,the local higher education sector has a large economic base with strong competition between universities and institutes. The selected universities and tertiary institutes have similar varieties of FM services, which are offered by different service providers in other institutes.
This study thus strongly emphasises FM outsourcing strategies within various contracts, which is one
of the variables of the model. Specific FM outsourcing contracts for catering,
cleaning, security and maintenance are selected for examination as well as research whether FM may help organizations to let employees feel comfortable to work.
Ka Leung Lok & David Baldry, JOHN LOK
First Author
Dr. Ka Leung Lok (Lawrence)
Academically, Lawrence was awarded his PhD from School of Built Environment of University of Salford. He got his B. Sc. (Honour) Degree in Building from The City University of Hong Kong and MBA in Construction and Real Estate from The University of Reading. Professionally, Lawrence is developing as a consultant, lecturer and manager in the field of construction and real estate. His research interests are in the areas of Facilities Management Outsourcing relationships and relevant ISO series.
Second author,JOHNLOK, Behavioral Economist
Researching whether FM can let employees feel more comfortable to work in order to shorten working time
and improve performance in any working environment.
