"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
Front Office Management in the hotel industry involves the work of reserving accommodations in the hotel, registering guests, maintaining guest accounts with the hotel, night auditing, and coordination with various other departments for providing best guest services. The foundation of being successful in the Hotel Front Office Department is to be a Great Receptionist. This book invokes the knowledge required to be the best employee in you.
Best Wishes.
Dr Anshumali Pandey
Veenit Sinha
Dr Anshumali Pandey, Veenit Sinha
Meet the remarkable Dr. Anshumali Pandey, a living testament to excellence in education, hospitality, tourism, and the fascinating world of tribal food. A true polymath, he effortlessly wears the hats of a seasoned educator, esteemed chef, celebrated author, meticulous business auditor, and adventurous culinary traveller. With a focus on higher education, office administration, HR, labor laws, audit, procurement, and tender processes, Dr. Pandey has gained prominence as a leading hospitality educator, holding a distinguished PhD in the field. Fuelling his passion for tribal food, tourism, and village exploration, he has delved deep into extensive research, leading to numerous illuminating research papers and publications. Notably, the Ministry of Tourism, Government of India, recognized his expertise and contributions, bestowing upon him a National Appreciation certificate and a cherished memento in 2018. Drawing from a rich experience spanning over 26 years in the professional realm, Dr. Anshumali Pandey has honed the art of precise and compelling writing. This has resulted in an impressive collection of 89 publications, comprising 70 enlightening books and captivating short stories. His literary repertoire covers a wide spectrum, ranging from culinary expertise to HR mastery, from nurturing young minds through children's books to exploring the realms of spirituality. A true champion of the hospitality sector, Dr. Anshumali Pandey's multifaceted prowess has established him as a reputable and revered name in the industry. His boundless passion and unwavering commitment make him an inspiring figure for aspiring professionals across various fields.
Mr. Veenit Sinha, an alumni of IHM Ahmedabad, is a hard core academician. He is having an experience of 14 years in Hospitality Industry’s Teaching and Trade. He is a Double Master in Tourism & Hotel Management. Currently Mr Sinha is posted as a Lecturer with IHM Ranchi. Currently Mr Sinha is pursuing his Doctorate in Hospitality Management. This book is his first attempt in writing and he has skilfully contributed to the book being an expert Lecturer on the matter of Front Office himself. His association with Dr Anshumali Pandey started as a student in IHM Ahmedabad and later as a colleague in IHM Silvassa. This is a perfect example of growing up in the shadow of his Guru as explained in the various manuscripts of the Indian Value System.
