"It was a wonderful experience interacting with you and appreciate the way you have planned and executed the whole publication process within the agreed timelines.”
Subrat SaurabhAuthor of Kuch Woh Pal
This comprehensive book delves into the intricacies of team management within the context of retail organizations, offering a detailed exploration of the various facets that contribute to effective team dynamics and performance.
Section A provides a foundational understanding of team management, its significance within the retail industry. It delves into the duties and functions of a retail manager, key qualities and attributes that a retail manager must possess to effectively manage and motivate their team members.
In Section B, the focus shifts to the practical aspects of formulating and implementing an effective team management program. It offers insights into planning and organizing learning opportunities for both managers and team members, strategies for supporting work teams and importance of maintaining a professional personal presentation within the retail environment.
Section C delves into the nuances of retail manager interaction and cooperation with team members, highlighting the importance of effective leadership and motivation in driving team performance.
Lastly, Section D explores key factors that contribute to building employee commitment within the retail setting, such as the role of technology and relationships in retailing.
Overall, this book serves as a comprehensive guide for retail managers, providing valuable insights and strategies for effectively managing teams and driving success in the dynamic and competitive retail industry.
Kanupriya Modgil, Chitsimran, Paras Mehak
CMA Chitsimran is an accomplished professional currently serving as an Assistant Professor in the Post Graduate Department of Commerce and Management at Khalsa College for Women, Amritsar. Her extensive experience and diverse skill set make her a notable figure in academia.
With over five years of teaching experience, coupled with over two years of industry exposure, CMA Chitsimran brings a multifaceted approach to education. Her academic journey is marked by excellence, having achieved the distinction of being a Cost and Management Accountant and securing the top position in her Bachelor's program in Commerce (Professional) with a specialization in Accounting. Building on this foundation, she pursued a Master's in Business Administration, specializing in Finance and Marketing, demonstrating her commitment to continuous learning by completing multiple MOOCs from prestigious institutions, including the Indian Institute of Technology Roorkee via platforms like Swayam.
Beyond her role as an educator, CMA Chitsimran is a prolific researcher with an impressive portfolio of intellectual property rights, including copyrights, patents, and designs. Her authorship extends to a comprehensive textbook on Supply Chain Management and three edited volumes. She has significantly contributed to academic discourse, publishing over 12 research papers in esteemed international journals, some of which are indexed in SCOPUS, and contributing more than 20 book chapters to national and international publications. Her scholarly engagement extends to participation in over 20 conferences at both national and international levels.
In her relentless pursuit of excellence, CMA Chitsimran has actively engaged in over 70 workshops, training sessions, seminars, symposiums, webinars, and faculty development programs. Her unwavering dedication to education, research, and professional growth not only makes her an invaluable asset to academia but also exemplifies her commitment to advancing knowledge and contributing to the broader professional community. Her impressive background and contributions underscore her significance in the field of education and research.
